Works with
- Anger
- Stress, Anxiety
- Grief
- Self esteem
- Career difficulties
- Depression
How Shannon works
Practical facts
- Credentials
- LPC
- Licensed in
- Arizona
- Years in practice
- 26
- Languages
- English
- Session format
- Online, through our partner platform
About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) based in Arizona with 26 years of experience in clinical and crisis settings. She brings a practical, down-to-earth style to sessions and aims to make difficult conversations feel manageable. Her work often focuses on anger, stress, anxiety, grief, depression, and life transitions.
Before moving back to Phoenix, she spent many years in crisis counseling roles, including work with emergency departments and first responders.
Background and approach
That background shaped how she handles intense situations and helps people find steady footing after traumatic or sudden events. Her experience also includes supporting people through career shifts and major life changes. Shannon uses clear, goal-oriented tools in therapy.
She leans on Cognitive Behavioral Therapy (CBT) ideas to look at how thoughts affect emotions and behavior. She also draws on client-centered principles, mindfulness practices, and motivational interviewing to help people try new responses and build small, sustainable habits. Sessions are conversational but structured.
Early work can include worksheet-style exercises to identify core beliefs and patterns. Shannon explains the brain in practical terms to show why certain changes can happen faster when we learn different habits. She has a Master of Counseling and a Master of Arts in Organizational Management, plus continuing education in trauma-related topics.
Shannon speaks English and offers remote session formats including video, phone, chat, and text messaging. To begin, people complete a short matching questionnaire and schedule a session that fits their availability.
What Shannon works with
Everything Shannon lists, in the therapist's own terms. Anger is the reason this directory exists; the rest tells you what usually sits alongside it in Shannon's practice.
- Stress, Anxiety
- Grief
- Self esteem
- Career difficulties
- Depression
- Family conflicts
- Trauma and abuse
- Sleeping disorders
- Anger management
- Bipolar disorder
- Coping with life changes
- Compassion fatigue
- Abandonment
- Aging and geriatric issues
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Dependent personality
- Divorce and separation
- Emptiness
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Postpartum depression
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Approaches Shannon lists
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each therapist names and does not check training records.
Approaches that guide online sessions
Client-Centered Therapy focuses on listening and creating a respectful, nonjudgmental space. The therapist follows the client's priorities and helps people find their own solutions, which works well for those feeling stuck or unsure where to start.Cognitive Behavioral Therapy (CBT) looks at the link between thoughts, feelings, and behaviors. It uses practical exercises and short worksheets to reframe unhelpful beliefs and build new habits, useful for anxiety, anger, and sleep problems.
Finding the right approach is a team effort. The therapist will discuss goals, preferences, and what has or hasn't helped in the past. Together they try methods that fit the person's life and adjust the plan as needed.
Online sessions can take place by video, phone, live chat, or text-based messaging to match different needs. Video calls allow face-to-face interaction for deeper conversation. Phone sessions use less bandwidth and work well during a break or while commuting. Live chat and text messaging are convenient for quick check-ins or when typing feels easier than talking. These options make it simpler to fit therapy into a busy schedule and to keep momentum between sessions.
Questions people ask about Shannon
What concerns does this therapist address?
Common areas include stress, anxiety, grief, depression, anger, sleep problems, and coping with life changes. Additional focuses include caregiver stress, chronic pain and illness, communication problems, and forgiveness.
What is the therapist's style in sessions?
Sessions are conversational and practical. Shannon uses worksheet-style exercises, clear explanations of how thoughts affect feelings, and a mix of mindfulness and motivational strategies.
How much clinical experience does she have?
She has 26 years of experience, including crisis counseling in emergency settings and roles supporting first responders and military personnel.
What credentials and location are listed?
Shannon holds the LPC credential as an Arizona Licensed Professional Counselor and practices from Arizona.
Which languages are supported and are international clients accepted?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
She provides video calls, phone sessions, live chat, and text-based messaging to fit different preferences and schedules.
How is cost handled?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be canceled at any time.
How do I get started with a session?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, then scheduling a session according to therapist availability.